The International Association of Gaming Advisors (IAGA) will hold its 37th annual International Gaming Summit May 14 - 16 at the Four Seasons Macao in Macau, China. As a premier event that brings together leaders from all global gaming sectors, the Summit will provide operators, suppliers, attorneys, investors, bankers, regulators and other advisor delegates with an unparalleled opportunity to meet and discuss the top issues facing gaming today.
On Wednesday, May 16, the 2018 Summit will also feature full dayworkshop focused on specific gaming industry topics of interest: The Global Responsible Gaming Forum will focus on numerous global responsible gaming topics and concerns.
Over and over, history has shown that any responsible gambling program is only successful if a casino’s employees buy in and embrace its purpose. As such, individuals who work in the gambling industry know how important it is to educate players on responsible gaming, and they want the companies they work for to invest in it. Because implementing a successful responsible gaming program requires a team effort, what are the emerging best practices on how to train employees to ensure their active participation in responsible gaming? How do you keep employees engaged beyond their initial training? Are existing responsible gaming programs working, allowing operators to have a positive impact on their guests and employees? And, how can the industry use scientific, data drivenresearch to inform how it adapts and alters its RG programs? This session will explore these topics in depth to provide valuable insight into the necessity of implementing responsible gaming practices that engage employee support at all levels and are able to best benefit players at risk.
This forum is supported by the American Gaming Association (AGA), the National Center for Responsible Gaming (NCRG), the National Council on Problem Gaming (NCPG), the Association of Gaming Equipment Manufacturers (AGEM) and GamCare, the workshop's sessions will focus on global innovations in the identification and treatment of gambling addiction and will highlight proactive measures operators and manufacturers can take to prevent problem gaming.